IN Groupe proudly supports PSA in launching a unified digital identity framework
Digital identity is becoming a strategic layer for how banks engage customers, deliver digital services, and enable trusted digital experiences. With European initiatives such as eIDAS 2.0 and the European Digital Identity Wallet (EUDI Wallet) reshaping the digital identity landscape, expectations around secure access, usability, and compliance are continually evolving. In response, financial institutions are looking for identity platforms capable of delivering high-assurance digital services at scale.
PSA Payment Services Austria GmbH provides shared infrastructure and digital services for Austria's leading banks. Building on this role, PSA has expanded ich.app for use by people and businesses across a wide range of industries.
PSA selected IN Groupe support the modernization of its digital services and build a unified identity framework that supports secure interactions between people and businesses across a range of industries. IN Groupe's proven expertise in secure digital transformation, trusted signing services, and large-scale digital identity programs across both public and private sectors made it a natural fit. IN Groupe’s experience supporting national-scale identity initiatives, combined with a clear roadmap for the European Digital Identity Wallet (EUDI Wallet), also supports the platform could evolve in line with emerging European standards.
Roland Eichenauer, VP Sales at IN Groupe, notes
This collaboration demonstrates how banks and businesses can play a central role in the future of digital identity. We are proud to support PSA in delivering a unified identity framework for these organizations across Austria, enabling trusted digital services and future interoperability across Europe.
With the potential to serve millions of people across Austria, ich.app 2.0 will make it easier to access digital services securely and reuse a verified digital identity with different service providers.
Simplifying onboarding and strengthening trusted access
PSA aims to streamline onboarding while developing ich.app into an identity platform that meets evolving security, compliance, and usability expectations.
IN Groupe delivered a platform that includes capabilities for:
- High-assurance onboarding
- Identity verification
- Authentication
- Digital signing services
By combining these capabilities, ich.app 2.0 can reduce repeated verification and simplify onboarding for users and service providers.
Harald Flatscher, Co-CEO at PSA explains
Our ambition is to create a secure and user-friendly digital identity experience that simplifies access to digital services while enabling secure and reliable identity verification across sectors.
Extending digital identity beyond banking
PSA is developing identity infrastructure that businesses can integrate into their customer journeys. Potential applications include:
- Age verification for regulated services
- Digital ticketing and mobility
- E-commerce and insurance
- Tourism and hospitality check-in
- Secure authentication and access management
This approach will empower people to use a single verified identity for multiple services. For organizations, it can reduce repeated verification and simplify the integration of trusted identity information into their services. This gives PSA a scalable foundation for delivering digital identity services across sectors in Austria and strengthens its role beyond payments as a provider of digital identity infrastructure.
Kristian Thure Sørensen, Ambassador, Platform & Digital ID Services at IN Groupe, highlights
Austria is showing Europe how to move past the architectural theory and into operational reality. By transitioning to a unified trust platform, PSA is fundamentally removing the friction from everyday digital commerce. Whether for seamless sign-ins, instant age verification or electronic signatures, this partnership proves that the future of digital identity is not about building isolated, single-purpose solutions, but orchestrating secure, high-utility ecosystems that citizens actually want to use.