Your administrative procedures
Are you looking for an external service? The status of a process? Find on this page the contacts you need for your procedure.
What are you looking for?
Minicab (VTC) Card
For all information about the minicab (VTC) card, please visit the relevant website or contact us:
Prefectures:
contact.pref.carte-vtc@ingroupe.com
contact.pref.carte-vmdtr@ingroupe.com
Phone: 0806.000.122
Drivers:
contact.carte-vtc@ingroupe.com
contact.carte-vmdtr@ingroupe.com
Phone: 0806.000.114
Tachy
For information related to Tachy, we invite you to visit the dedicated website or to contact us:
CHRONOSERVICES
Groupe Imprimerie Nationale
Centre de gestion – BP 10061
59502 DOUAI CEDEX
Phone: 08.21.20.30.31
Fax: 03.27.08.06.49
contact@chronoservices.fr
atelier@ingroupe.com
service.contrats@ingroupe.com
comptabilite@ingroupe.com
facturation@ingroupe.com
recouvrement@ingroupe.com
Residence Permit
For information on the progress of your application for a Residence Permit, please contact the town hall or prefecture where your application was processed. You can also follow the progress of your application directly on the website of the Agence Nationale des Titres Sécurisés (French National Agency for Secure Documents).
Travel Document
For information on the progress of your application for a Travel Document, please contact the town hall or prefecture where your application was processed. You can also follow the progress of your application directly on the website of the Agence Nationale des Titres Sécurisés (French National Agency for Secure Documents).
Boating Licence
For information relating to your Boating Licence, please visit the relevant website.
Taxi Driver Professional Card
For details regarding the Taxi Driver Professional Card, please visit our dedicated website or contact us:
Prefectures:
contact.pref.carte-taxi@ingroupe.com
contact.pref.carte-vmdtr@ingroupe.com
Phone: 0806.000.122
Drivers:
contact.carte-taxi@ingroupe.com
contact.carte-vmdtr@ingroupe.com
Phone: 0806.000.114
TDG – Transport of Dangerous Goods
For information related to the transport of dangerous goods, we invite you to visit the dedicated website or to contact us:
CHRONOSERVICES
Groupe Imprimerie Nationale
Service CADR – TSA 21006
59359 DOUAI CEDEX
Phone: 08.21.20.72.78
Fax: 03.27.08.06.49
contact-cadr@ingroupe.com
service.contrats@ingroupe.com
comptabilite@ingroupe.com
recouvrement@ingroupe.com
facturation@ingroupe.com
Visa
For information on the progress of your visa application, please contact the town hall or prefecture where your application was processed. You can also follow the progress of your application directly on the website of the Agence Nationale des Titres Sécurisés (French National Agency for Secure Documents).
Registration Certificates
For information relating to your Registration Certificate, please visit the relevant website.
INSERM Questionnaire
For any questions regarding annual updates (sending login details, help with completing the update, etc.), contact assistance.bir@inserm.fr