A System for Issuing Passports, Residence Permits and Visas
The Immigration Department wanted to develop a new system for issuing its official documents: secure biometric passports for citizens of this country and residence permits, refugee cards and visas for foreigners
IN Groupe developed a multi-credential platform dedicated to the biometric enrolment and personalisation of the documents in question. The implementation of the project took place in several stages over 6 months.
Security, autonomy and trust were integral to the project's success.
Client needs
Improving official document security:
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Increase the level of security of official documents issued by the client
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Upgrade and improve the security of the process for issuing documents
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Ensure service continuity during the migration to the new system
IN Groupe's response
As part of this partnership, IN Groupe supported this client and designed a system based on two ways of personalising the documents issued:
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Helping them to define their needs and implementing effective solutions to satisfy their requirements.
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Designing, installing and maintaining an information system for issuing documents.
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Improving access security (physical and logical) on their sites.
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Equipping officials with employee cards to identify them and for signing sensitive transactions.
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Organising the electronic archiving of applications for documents (passports, visas, etc.).
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Supplying all new documents: passports, visas, residence permits and refugee cards.
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Centralised on the capital's site, for passports (and residence permits), which can be applied for in one of the various management centres located throughout the country.
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Decentralised for the immediate issuing of border visas to foreigners entering the country.
Client benefits
- Enhanced security for documents issued
- Ability to deliver documents securely and more quickly
- A scalable system allowing the possible integration of new types of documents
- Local maintenance assistance provided by IN Groupe
