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A System for Issuing Passports, Residence Permits and Visas

The Immigration Department wanted to develop a new system for issuing its official documents: secure biometric passports for citizens of this country and residence permits, refugee cards and visas for foreigners

IN Groupe developed a multi-credential platform dedicated to the biometric enrolment and personalisation of the documents in question. The implementation of the project took place in several stages over 6 months.

Security, autonomy and trust were integral to the project's success.

Client needs

Improving official document security:

  • Increase the level of security of official documents issued by the client

  • Upgrade and improve the security of the process for issuing documents

  • Ensure service continuity during the migration to the new system

IN Groupe's response

As part of this partnership, IN Groupe supported this client and designed a system based on two ways of personalising the documents issued:

  • Helping them to define their needs and implementing effective solutions to satisfy their requirements.

  • Designing, installing and maintaining an information system for issuing documents.

  • Improving access security (physical and logical) on their sites.

  • Equipping officials with employee cards to identify them and for signing sensitive transactions.

  • Organising the electronic archiving of applications for documents (passports, visas, etc.).

  • Supplying all new documents: passports, visas, residence permits and refugee cards.

  • Centralised on the capital's site, for passports (and residence permits), which can be applied for in one of the various management centres located throughout the country.

  • Decentralised for the immediate issuing of border visas to foreigners entering the country.

Client benefits

  • Enhanced security for documents issued
  • Ability to deliver documents securely and more quickly
  • A scalable system allowing the possible integration of new types of documents
  • Local maintenance assistance provided by IN Groupe
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IN Groupe, along with its affiliated brands, provides comprehensive solutions that address all identity challenges faced by public and private enterprises to guarantee that everyone can benefit from digital transformation in a simple and secure manner.

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