Accelerating Digital ID adoption in Austria

This report analyses the digital ID landscape in Austria, highlighting the barriers and potential next steps that need to be taken to accelerate digital transformation.

"In Austria, digital transformation is under threat from a significant rise in fraud"

“The average e-commerce growth rate across Europe in 2023 was 6% - more than double the rate seen in Austria”

Although ID Austria has been launched, there is a need to drive adoption by expanding the range of use cases into e-commerce, banking, payments, and wider public services. In Austria, however, digital transformation and growth in e-commerce are under threat from a significant rise in fraud. Complex authentication solutions have been introduced to mitigate the threat, often resulting in significant user friction.